During peak times, please allow around 90 minutes from Auckland CBD. If your reservation with us is affected by travel delays, please contact us by telephone at +64 9 372 2625. Please appreciate that we cannot guarantee to hold your reservation if you are more than twenty minutes late cancellation fees will be charged. (Please see our reservations Terms and Conditions for details.)


The Island Direct passenger ferry provides direct travel between the Downtown Ferry Terminal (pier 13) downtown Auckland and Matiatia Wharf (pier 3) Waiheke Island. The Island Direct ferry takes around 40 minutes one way. Ferry tickets can be purchased online or in person. The Island Direct ferry can be booked in advance at no added cost, giving customers the certainty to plan their journey. Passengers can also ‘walk up’ and purchase a ticket at either Matiatia Wharf (pier 3) or the Downtown Auckland Ferry Terminal (pier 13) on a first-come, first-served basis. Please note – all ticket sales are cashless.


Fullers360 is the main passenger ferry operator to Waiheke Island. They are experiencing high demand and staffing challenges. This is resulting in last-minute timetable disruptions, so always check ahead and allow plenty of extra time for your travel. 


The Fullers360 passenger ferry takes around 35 – 40 minutes and arrives at Matiatia, Waiheke. It has departures from the Downtown Ferry Terminal and the Devonport Ferry Terminal. We recommend arriving ONE HOUR prior to your intended sailing. On weekends there are long queues on the Auckland side. When you are planning your departure, please also be aware there are often long queues at peak times at Matiatia Wharf, Waiheke.


The SeaLink ferry takes around 60 minutes and arrives at Kennedy Point, Waiheke. It departs from Half Moon Bay and Hamer Street, Wynyard Quarter. This company also transports vehicles, so if you are bringing your car over for a few days, this is a great option. They have passenger seating, and you can book your ticket, so there is more assurance of avoiding queues and getting on the ferry you have planned. There is no direct public transport from Kennedy Point to Tantalus Estate, so we recommend booking a taxi.


Looking for a Private transfer to and from Waiheke Island?
Here are links to local charter operators:
Helicopter Me
Waiheke Wings
Auckland Sea Shuttles